At Spin Pin Casino, we take your privacy seriously. When you sign up, deposit, play slots, claim bonuses or just browse around, you’re trusting us with some personal details. This Privacy Policy explains exactly what we do with that information, why we need it, how long we keep it, and what rights you have as a UK player.
We’re fully licensed and regulated by the UK Gambling Commission, so everything here aligns with UK data protection laws (UK GDPR), the Data Protection Act 2018, and gambling industry rules. If anything in this policy ever changes, we’ll update it here and let you know if it’s something big.
1. Who We Are (Data Controller)
Spin Pin Casino is operated by [Company Name / Legal Entity – insert actual operator name as per licence], a company registered in [jurisdiction] with UK Gambling Commission licence number [insert number if known].
For data protection purposes, we are the data controller. If you have questions about how we handle your data, contact our Data Protection Officer:
Email: privacy@spinpin casino.com Address: [Insert registered office address]
2. What Personal Information We Collect
We only collect what we actually need to provide you with a safe, fair and enjoyable gaming experience. This usually includes:
- Identity & contact details — name, date of birth, email, phone number, residential address
- Verification documents — passport/driving licence/ID, proof of address (utility bill/bank statement), source of funds/wealth docs (when required by law)
- Payment information — card details (processed securely via third-party providers – we never store full card numbers), e-wallet IDs
- Account & gaming data — username, password (hashed), deposit/withdrawal history, bets placed, wins/losses, bonus usage
- Technical & usage data — IP address, device type, browser info, login times, pages visited, time spent on site
- Marketing & communication preferences — whether you want bonus offers, newsletters, SMS
We may also receive data from third parties (e.g. credit/reference agencies for age & identity checks, fraud prevention services).
3. Why We Collect & Use Your Data (Legal Bases)
We process your data for these main reasons:
- To fulfil our contract with you — creating & managing your account, processing deposits/withdrawals, paying out winnings, providing customer support
- To comply with legal obligations — age verification (you must be 18+), anti-money laundering (AML), responsible gambling, UKGC reporting requirements
- Legitimate interests — preventing fraud, improving our services, analysing site usage to make it better, personalised offers (you can opt out of marketing)
- With your consent — certain marketing communications (email/SMS bonuses & promotions) – you can withdraw consent anytime
4. Who We Share Your Data With
We don’t sell your data. We only share it when necessary:
- Payment providers & banks (for transactions)
- Identity & age verification services
- Fraud & AML screening companies
- Gaming regulators (UK Gambling Commission when required)
- Our hosting, IT & analytics providers (under strict data processing agreements)
- Professional advisors (lawyers, accountants) if needed
All third parties are contractually required to protect your data and only use it for the purpose we give them.
5. How Long We Keep Your Data
We keep your data only as long as necessary:
- Active accounts: for the duration your account is open + up to 5 years after closure (to meet gambling & tax record-keeping rules)
- Closed/ self-excluded accounts: up to 5–7 years (legal & regulatory requirements)
- Marketing data: until you unsubscribe or withdraw consent
- Technical logs: usually 6–12 months
After that, we securely delete or anonymise it.
6. International Transfers
Some of our service providers are outside the UK/EEA. When we transfer data, we use appropriate safeguards: UK International Data Transfer Agreement, Standard Contractual Clauses, or adequacy decisions.
7. Your Rights Under UK GDPR
You have several rights regarding your personal data:
- Right to access – see what data we hold about you
- Right to rectification – correct inaccurate info
- Right to erasure – request deletion (subject to legal retention obligations)
- Right to restrict processing
- Right to data portability
- Right to object (especially to marketing or profiling)
- Right to withdraw consent (where we rely on consent)
To exercise any of these rights, email privacy@spinpin casino.com. We’ll usually respond within one month (free of charge unless requests are excessive).
You can also complain to the Information Commissioner’s Office (ICO) if you’re not happy: www.ico.org.uk
8. Cookies & Similar Technologies
We use cookies and similar tech to make the site work better, remember your preferences, analyse usage and show relevant ads/promotions.
You can manage cookies via our cookie banner or your browser settings. For full details, check our separate Cookie Policy (linked in the footer).
9. Responsible Gambling & Your Data
We may use your gaming data (play patterns, deposits, etc.) to spot signs of problem gambling and offer support tools (deposit limits, time-outs, self-exclusion). This is part of our legal duty to promote safer gambling.
If you self-exclude, we will retain minimal data to enforce the exclusion across our services.
10. Security
We use industry-standard measures (encryption, firewalls, access controls) to protect your data. However, no system is 100% secure – if we ever suffer a breach that affects you, we will notify you and the ICO as required by law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top shows when it was last revised. If changes are material, we’ll notify you via email or a prominent notice on the site.
Questions?
If anything here isn’t clear or you want more details, just drop us a line at privacy@spinpin casino.com. We’re happy to explain anything.
Thanks for trusting Spin Pin Casino with your data – we won’t take that lightly.
Play responsibly. 18+.
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